Our Privacy Policy

This privacy policy discloses the privacy practices for (https://www.decimalplus.co.uk - herein referred to as decimal+). This privacy policy applies solely to information collected by this website. It will notify you of the following:

For this information please refer to the section below entitled: 'Information collection, use, and sharing'.

For this information please refer to the section below entitled: 'Information collection, use, and sharing'.

For this information please refer to the section below entitled: 'Security'.

For this information please refer to the section below entitled: 'Your access to and control over information'.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to ship an order.

When someone visits decimal+ we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you???ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you???re happy and satisfied.

We don???t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Activecampaign.com, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Activecampaign???s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Ben Case. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

The decimal+ website uses Hotjar to collect information on how visitors are using our website. This information shows us your actions as you use our website and helps us to identify (and fix) any errors that may exist during your visit. Hotjar does NOT allow us to collect any personally identifiable information during your visit and any contact forms you use are starred out to help protect your privacy.

You can opt-out of Hotjar???s tracking by clicking here and can learn more about Hotjar???s ability to use and share information through their terms and conditions of use, which can be found here and their privacy policy which can be found on Hotjar???s privacy page.

You may opt out of any future contact from us at any time by emailing us to let us know. You can also request access to the information we hold in relation to the business services we provide you with. You also have the right to: view what data we have on record about you, change or correct any information we have about you, request that your data be deleted and contact us to express any concerns you might have about our use of your information.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 01638 660150 or via email.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Want to find out more?

You can always email us to request access to your data, ask us to make changes to it, request deletion of your information or to find out what information we have stored regarding your interactions and use of our website.

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